MOMENT OF DIVERGENCE OF THOUGHT
It is necessary to make a 360º understanding of the initial challenge or what we affectionately call (MIS) UNDERSTANDING. It's time to put all the assumptions on the table and let go of them. This is a time of open look and field research preparation. Collecting all existing and available data is imperative. The phase of UNDERSTANDING is of extreme importance for the team, a moment of leveling knowledge and creating the first social rules of the group that facilitate collaboration.